You can add funds to your account balance in advance and have your invoices paid from it automatically — useful if you want to cover several periods at once or avoid delays with renewals.
Adding funds
- Log in to your client area.
- Open the Billing menu and select Add Funds.
- Enter the amount you want to add.
- Choose a payment method.
- Confirm, and complete the payment with the payment provider.
Once the payment is credited, the amount appears on your balance. For the available payment methods and how long each takes to be credited, see How can I pay my invoice?
Checking your balance
Your available balance is shown on the main page of your client area and in the menu.
Viewing your transactions
Click the available balance, or open Billing in the menu, to see the movements on your account. Each row of the table is one operation:
- Credit — funds added to your balance;
- Debit — funds taken from your balance to pay an invoice.
How the balance is used
New invoices are paid automatically from your balance for as long as there are sufficient funds on it. If the balance does not cover an invoice in full, the invoice remains payable in the usual way — see How do I pay an invoice in my client area?
If an amount you have paid does not appear on your balance, open a ticket with our Billing department and include the payment details.
