Our marketing emails work on an opt-in basis: we only send them if you have chosen to join our mailing list. You can change that choice at any time.
How to change the setting
- Log in to your client area at my.sayob.com.
- Click Hello, [your name]! in the top right corner and select Account Details.
- Scroll down to the Join our mailing list section.
- Set the switch to No to stop receiving marketing emails, or to Yes if you would like to receive them.
- Click Save Changes.
The setting applies to your account as a whole and takes effect immediately.
What you will still receive
This setting covers marketing emails only. You will continue to receive messages relating to your services, because they are part of providing them:
- invoices and payment notifications;
- replies to your tickets;
- notices of planned maintenance and of incidents affecting your servers;
- notifications about the status of your services.
These cannot be switched off while you have active services with us — without them you would miss an unpaid invoice or scheduled maintenance affecting your server.
Requests concerning your personal data
Requests regarding your personal data — access, correction or deletion — should be sent as a ticket to our Billing department.
If you continue to receive marketing emails after setting the switch to No, open a ticket and we will look into it.
